Initial Assessment

The assessment at Gloucester House generally takes one hour. In that time a client will be clinically assessed by our referrals manager, have a guided tour around the centre, and get the opportunity to meet any staff and clients that are available.

We are aware that attending an assessment can be an anxious experience, and therefore our staff team ensure clients and families are met with friendliness, support and understanding to ease the process. It is a two way process and clients are assessing our service, as much as we are assessing clients suitability for the programme. Clients and their families are encouraged to ask as many questions as needed.

At the assessment, referring  clients will be asked to sign a disclosure consent form so the referrals manager can carry out a risk assessment. This will involve obtaining medical information, any mental health reports and criminal justice history to enable our team to offer the best support package and work effectively with referring agencies. All information obtained will be treated in the strictest of confidence.


On arrival to Gloucester House, clients will be greeted by staff and receive a thorough induction. A peer is assigned to act as a “buddy” for a client’s first two weeks.

As clients coming into treatment can be vulnerable to cravings and temptations, we balance the need for client independence with client safety. Some restrictions apply, including remaining on-site for the first two weeks, unless accompanied.

Leave and visitor policies will be explained to clients at assessment, and again at induction on arrival. Clients are encouraged to ask any questions they have with the referring manager, or staff.

Stage 1

The therapy programme gives clients an opportunity to ‘know themselves’ free from addictive substances. It offers effective responses to the inevitable and ongoing challenges of life.  Our programme is intense, practical and utilises a group work format supported by one-to-one counselling.  The programme has two stages, each comprising of 12 weeks. Depending on their needs, clients may participate in both combined, or each one separately.

The first stage focuses on the experience of being substance free, growth of understanding around addiction and unhelpful patterns of behaviour, and strategies for sustainable recovery.

At the end of the first stage, clients undertake a self-assessment which helps them to pause and reflect on their readiness to progress to the second stage.  They evaluate their new way of life, their practice of 12 Step recovery and their emerging role as a ‘senior peer’.

The second stage gives clients an essential opportunity to test and consolidate their recovery in the wider community.  Clients undertake voluntary work placements or training courses and are expected to demonstrate greater responsibility and independence within and outside the rehab.

Occupational Therapy is an important part of stage 1 as it gives clients a space to unwind and be creative. The workshop and craft programme is an essential and integral part of the holistic treatment at Gloucester House.

Stage 2

At Gloucester House, we recognise the 12 Steps of Alcoholics Anonymous as a proven and effective programme of recovery from addiction. We have developed our own unique approach to this amazing programme: The GH StepWork Journey, a set of assignments designed to guide clients along the way.

Soon after arriving, clients are immersed in the new design for living that the 12 Step programme offers: weekly StepWork afternoons; passionate and dedicated Step Mentors; focused MiniGroup discussions; ‘Big Book’ study groups; and regular attendance at internal and external Fellowship meetings.

We are proud of our 12 Step programme at Gloucester House and believe that we are one of the few rehabs to take clients through the full 12 Steps.  Our clients are well prepared to engage with the Fellowships after leaving treatment, where their hard-earned recoveries and new lives can flourish.

Stage 3

Windrush is a fully equipped detached house in Highworth, which can be  used for some clients completing both first and second stage treatment, as part of our third stage move-on (this will be dependant on vacancies).

The accommodation consists of:

  • 4 bedrooms

  • Bathroom

  • Kitchen

  • Large lounge diner

  • Downstairs cloakroom

  • Garden

Resettlement and Aftercare

Gloucester House works in long-term partnership with several supported move-on resettlement agencies across the country, all of which offer abstinent based accommodation with long term support and referral into independent housing.

Our resettlement team will liaise with the referring agencies to support clients moving into either supported accommodation or back to their own home.

Gloucester House also offers the opportunity to access our aftercare programme, consisting of a group session, workshop activity and peer support.